Similar Search Results

Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience

Jain, Nikunj Kumar; Gajjar, Hasmukh; Shah, Bhavin J. - In: Journal of retailing and consumer services 59 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012433719

What drives customers towards mobile shopping? : an integrative technology continuance theory perspective

Jain, Nikunj Kumar; Kaul, Dimple; Sanyal, Priyavrat - In: Asia Pacific journal of marketing and logistics 34 (2022) 5, pp. 922-943

Persistent link: https://www.econbiz.de/10013390851

E-fulfillment dimensions and its influence on customers in e-tailing: a critical review

Jain, Nikunj Kumar; Gajjar, Hasmukh; Shah, Bhavin J.; … - In: Asia Pacific Journal of Marketing and Logistics 29 (2017) 2, pp. 347-369

Purpose The purpose of this paper is to understand the dimensions of the e-fulfillment process and its influence on customers in pure e-tailing; to classify the pertinent literature that has evolved over time addressing relevant managerial issues; and to identify the gaps between the practices...

Persistent link: https://www.econbiz.de/10014675629

Relational benefits as predictors of relationship quality outcomes in online retailing

Maduku, Daniel K.; Mathaba, Ryan L. - In: Journal of electronic commerce in organizations : JECO 20 (2022) 1, pp. 1-34

Persistent link: https://www.econbiz.de/10014306932

Determinants of repurchase intentions at online stores in Indonesia

Wijaya, Rahmad; Farida, Naili; Andriyansah - In: International journal of e-business research : an … 14 (2018) 3, pp. 95-111

Persistent link: https://www.econbiz.de/10011886512

A comparative study on the effect of service quality of firms undertaking O2O commerce on customer satisfaction and repurchase intention in Korea, China and Japan

Moon, Hee-Cheol; Chung, Jae-eun - In: Journal of international trade & commerce 14 (2018) 5, pp. 115-134

Persistent link: https://www.econbiz.de/10011949496

An empirical study of customers' satisfaction and repurchase intention on online shopping in Vietnam

Nguyen Lan; Nguyen Thu Ha; Thi Khanh Phuong Tan - In: Journal of Asian finance, economics and business : JAFEB 8 (2021) 1, pp. 971-983

Persistent link: https://www.econbiz.de/10012692600

Antecedents of repurchase intentions in Indian e-commerce

Syed, Habeeb; Sudhakar, K. Francis; Rahul, T. - In: International journal of business information systems : … 38 (2021) 2, pp. 219-239

Persistent link: https://www.econbiz.de/10012695197

Customer experience in online shopping : a structural modeling approach

Bhattacharya, Arijit; Srivastava, Manjari; Verma, Sanjeev - In: Journal of global marketing 32 (2019) 1, pp. 3-16

Persistent link: https://www.econbiz.de/10012201003

The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis

Wilson, Nicholas; Keni, Keni; Tan, Pauline Henriette … - In: Gadjah Mada international journal of business 21 (2019) 2, pp. 187-222

Persistent link: https://www.econbiz.de/10012106901