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How income disparity affects citizens' public services satisfaction? : evidence from China

Zhao, Junyu; Wang, Deli; Zhou, Xue - In: Applied economics letters 31 (2024) 15, pp. 1383-1388

Persistent link: https://www.econbiz.de/10015075372

Increasing citizen satisfaction with municipal services : the function of intangible factors

Gendel-Guterman, Hanna; Billig, Miriam - In: International review on public and non-profit marketing 18 (2021) 2, pp. 171-186

Persistent link: https://www.econbiz.de/10012545474

The mediating role of psychosocial benefits in the satisfaction formation process

Prevo, Olaf; Leunisse, Patrick; Roest, Henk - 1999

/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction … psychosocial benefits within a customer satisfaction framework. Knowledge ofwhich functional benefit can control which psychosocial … benefit directly enables themanagement of customer satisfaction and indirectly purchase intention. Using Partial LeastSquares …

Persistent link: https://www.econbiz.de/10011300554

Expectation-achievement gaps and satisfaction in World Cup football supporters : a quasi-experiment

Robinson, Mark A.; Davis, Matthew C.; Unsworth, Kerrie L. - In: European Sport management quarterly : ESMQ 23 (2023) 5, pp. 1304-1327

Persistent link: https://www.econbiz.de/10014330791

Satisfaction measures with monetary and non-monetary components : hotel’s overall scores

Nicolau, Juan Luis; Mellinas, Juan Pedro; … - In: International journal of hospitality management 87 (2020), pp. 1-7

Persistent link: https://www.econbiz.de/10012241793

Effects of social influence on relationships among citizens' expectation confirmation, satisfaction and acceptance under different urban renewal compensation modes

Liu, Bingsheng; Zhai, Yu; Li, Yan; Li, Ling; Wu, Guobin; … - In: Public performance & management review 46 (2023) 6, pp. 1413-1441

Persistent link: https://www.econbiz.de/10014414134

The influence of music on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience

Williams, Antonio S.; Park, Byungik; Pedersen, Zack P. - In: International journal of sport management and marketing … 23 (2023) 4, pp. 310-326

Persistent link: https://www.econbiz.de/10014311074

Subscribed content relationship between guest experience, personality characteristics, and satisfaction : moderating effect of extraversion and openness to experience

Bujisic, Milos; Bilgihan, Anil; Smith, Scott - In: Tourism analysis : an interdisciplinary tourism & … 20 (2015) 1, pp. 25-38

Persistent link: https://www.econbiz.de/10010516613

Patient- and person-reports on healthcare: preferences, outcomes, experiences, and satisfaction - an essay

Klose, Kristina; Kreimeier, Simone; Tangermann, U.; … - In: Health economics review 6 (2016) 18, pp. 1-11

classification system includes patient- and person-reported preferences, outcomes, experiences, and satisfaction related to …, experiences, and satisfaction – have been described in this article. Even though the value of patients’ and persons’ perspectives …

Persistent link: https://www.econbiz.de/10011585013

Malik, Aaminah Zaman; Paswan, Audhesh - In: The journal of services marketing 37 (2023) 7, pp. 895-910

Persistent link: https://www.econbiz.de/10014333405