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Service quality dimension of polytechnic and its evaluation : the students' perspective in Indonesia
Ghozi, Saiful; Indartono, Setyabudi; Wibawa, Aji Prasetya - In: International journal of services and operations … 48 (2024) 2, pp. 213-233
Persistent link: https://www.econbiz.de/10015066722
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A framework for analysing higher education performance : students' satisfaction, perceived learning outcomes, and dropout intentions
Duque, Lola C. - In: Total quality management & business excellence : an … 25 (2014) 1, pp. 1-21
Persistent link: https://www.econbiz.de/10010234664
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How perceived service quality influences students' satisfaction? : teachers' and students' perspectives
Lazibat, Tonći; Baković, Tomislav; Dužević, Ines - In: Total quality management & business excellence : an … 25 (2014) 8, pp. 923-934
Persistent link: https://www.econbiz.de/10010393798
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Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil; Sangwan, Dhruv; Prabhu, H. Mahesh - In: International journal of services and operations … 41 (2022) 3, pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
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An investigation of factors influencing student satisfaction with MOOCs in the Indian higher education system
Sharma, Devika Rani; Girija, Smitha - In: International journal of business information systems : … 43 (2023) 4, pp. 443-464
Persistent link: https://www.econbiz.de/10014336866
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Linking service quality and satisfaction to behavioural intentions in higher education setting
Ďaďo, Jaroslav; Táborecká Petrovičová, Janka; … - In: Ekonomický časopis : časopis pre ekonomickú … 61 (2013) 6, pp. 578-596
Persistent link: https://www.econbiz.de/10010364252
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Student satisfaction toward e-textbooks in higher education
Hao, Yungwei; Jackson, Kathy - In: Journal of science and technology policy management : JSTPC 5 (2014) 3, pp. 231-246
Persistent link: https://www.econbiz.de/10010487116
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Exploring drivers of student satisfaction and dissatisfactio : an assessment of impact-asymmetry and impact-range
Mikulić, Josip; Dužević, Ines; Baković, Tomislav - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1213-1225
Persistent link: https://www.econbiz.de/10011528225
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An exploration of stress and satisfaction in college students
Lee, Jungki; Jang, Sunghyun - In: Services marketing quarterly 36 (2015) 3, pp. 245-260
Persistent link: https://www.econbiz.de/10011339264
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Moderating effect of perceived trust on service quality : student satisfaction relationship : evidence from Indian higher management education institutions
Sonali Singh; Jasial, Sumeet Singh - In: Journal of marketing for higher education 31 (2021) 2, pp. 280-304
Persistent link: https://www.econbiz.de/10012695063