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Evaluating the outcomes of ser...
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Consumer behaviour
14
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13
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13
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9
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8
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8
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7
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English
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9
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4
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Cassia, Fabio
68
Baccarani, Claudio
40
Magno, Francesca
30
Cobelli, Nicola
8
Martin, Jacques
8
Ugolini, Marta
8
Ugolini, Marta Maria
7
Vigolo, Vania
7
Bonfanti, Angelo
5
Nicolini, Valentina
5
Rossato, Chiara
5
Gill, Liz
4
Marino, Alberto
4
Mascherpa, Vittorio
4
Brunetti, Federico
3
Bruni, Attilio
3
Minozzo, Marco
3
Ringle, Christian M.
3
Arruda Filho, Emilio Jose Montero
2
Baronchelli, Gianpaolo
2
Bellotto, Massimo
2
Cameron, Ian D.
2
Castellani, Paola
2
Cavallone, Mauro
2
Ciasullo, Maria Vincenza
2
Claudio Baccarani and Dr Jacques Martin, Professor
2
Colamatteo, Annarita
2
Douglas, Jackie
2
Maria Ugolini, Marta
2
Sansone, Marcello
2
Alexander Douglas, Dr
1
Andronikidis, Andreas
1
Antunes, Glória
1
Arruda Filho, Emílio José Montero
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1
Baratta, Rossella
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1
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Accademia di Agricoltura, Scienze e Lettere <Verona>
1
Convegno la Crisi dell'Industria Ceramica ed i Riflessi sul Piano Socio-Economico nell'Area Emiliana <1986, Modena>
1
Excellence in Services International Conference <24., 2021, Salerno>
1
Fondazione Manlio Resta
1
Toulon-Verona Excellence in Services Conference <16, 2013, Ljubljana>
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The TQM Journal
28
The TQM journal : the international review of organizational improvement
16
Journal of Business & Industrial Marketing
4
International journal of technology marketing : IJTMkt
3
Il risparmio : review ; rivista trimestrale dell'ACRI - Associazione di Fondazioni e di Casse di Risparmio
2
International Journal of Contemporary Hospitality Management
2
International journal of contemporary hospitality management
2
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2
Technological forecasting & social change : an international journal
2
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2
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1
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1
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1
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1
Collana di studi / Universita degli Studi di Verona, Istituto di Studi Industriali Bancari e del Terziario "G. Panati"
1
Corporate Communications: An International Journal
1
Corporate communications : an international journal
1
Economia e politica industriale
1
Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
1
EuroMed Journal of Business
1
International Journal of Emerging Markets
1
International Journal of Quality and Service Sciences
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International journal of business excellence
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International journal of emerging markets
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International journal of hospitality management
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1
Journal of vacation marketing : an international journal
1
MERCATI E COMPETITIVITÀ
1
Management Decision
1
Management decision : MD
1
Predicting trends and building strategies for consumer engagement in retail environments
1
Review of International Business and Strategy
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ECONIS (ZBW)
54
Other ZBW resources
43
OLC EcoSci
7
RePEc
1
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81
Service-based vs. goods-based positioning of the product concept : effects on customer perceived value
Cassia, Fabio
;
Ugolini, Marta Maria
;
Cobelli, Nicola
; …
- In:
The TQM journal : the international review of …
27
(
2015
)
2
,
pp. 247-255
Persistent link: https://www.econbiz.de/10011298016
Saved in:
82
Mutual value creation in component co-branding relationships
Cassia, Fabio
;
Magno, Francesca
;
Ugolini, Marta
- In:
Management decision : MD
53
(
2015
)
8
,
pp. 1883-1898
Persistent link: https://www.econbiz.de/10011406980
Saved in:
83
Industry-based issues in the provision of hearing aids in Italy
Cobelli, Nicola
;
Ugolini, Marta Maria
;
Cassia, Fabio
; …
- In:
World review of entrepreneurship, management and …
14
(
2018
)
3
,
pp. 377-388
Persistent link: https://www.econbiz.de/10011884386
Saved in:
84
The effects of goods-related and service-related B2B brand images on customer loyalty
Cassia, Fabio
;
Cobelli, Nicola
;
Ugolini, Marta
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 722-732
Persistent link: https://www.econbiz.de/10011694208
Saved in:
85
Impact of voluntary product recalls on utilitarian and hedonic attitudes : is it the same for all brands?
Magno, Francesca
;
Cassia, Fabio
;
Ugolini, Marta
- In:
Australian journal of management
42
(
2017
)
1
,
pp. 161-174
Persistent link: https://www.econbiz.de/10011774116
Saved in:
86
Children perceptions of emotional and rational appeals in social advertisements
Nicolini, Valentina
;
Cassia, Fabio
;
Bellotto, Massimo
- In:
Young consumers : insight and ideas for responsible …
18
(
2017
)
3
,
pp. 261-277
Persistent link: https://www.econbiz.de/10011786179
Saved in:
87
Adoption and impact of marketing performance assessment systems among travel agencies
Magno, Francesca
;
Cassia, Fabio
;
Bruni, Attilio
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1133-1147
Persistent link: https://www.econbiz.de/10011707986
Saved in:
88
Developing a comprehensive brand evaluation system with the support of TRIZ to formulate brand strategies
Lee, Tzong-ru
;
Choy, K. L.
;
Hsu, Min Chih
;
Cassia, Fabio
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 38-57
Persistent link: https://www.econbiz.de/10011710580
Saved in:
89
Marketing issues for business-to-business firms entering emerging markets : an investigation among Italian companies in Eastern Europe
Cassia, Fabio
;
Magno, Francesca
- In:
International journal of emerging markets
10
(
2015
)
1
,
pp. 141-155
Persistent link: https://www.econbiz.de/10011348530
Saved in:
90
"Please write a (great) online review for my hotel!" : guests' reactions to solicited reviews
Magno, Francesca
;
Cassia, Fabio
;
Bruni, Attilio
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
2
,
pp. 148-158
Persistent link: https://www.econbiz.de/10011876212
Saved in:
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