We investigated the process and outcomes of a systematic approach to institutionalize conflict management in a large public nonprofit organization. Using longitudinal and multilevel field data, we were able to identify the effects of the institutionalization process from multiple perspectives....

A particularly difficult, but important, challenge in the design and development of contemporary information systems is dealing with complexity. Although complexity has been richly discussed from various perspectives in the literature, there is limited guidance on how to address complexity in...

Purpose: The purpose of this paper is to understand how microfinance initiatives (MFIs) are organized and orchestrated to serve internal and external stakeholders. Design/methodology/approach: A qualitative case study of three international nongovernmental organizations (NGOs)–CARE, Oxfam and...