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Segmentspezifische Kundenzufriedenheitsanalyse : neue Ansätze zur Segmentierung von Märkten

Hahn, Carsten H. - 2002 - 1. Aufl.

Persistent link: https://www.econbiz.de/10001643623

Profitabilität durch das Management von Kundentreue : theoretische Diskussion, Methodik und empirische Ergebnisse am Beispiel der Automobilindustrie

Dittmar, Matthias - 2000

Persistent link: https://www.econbiz.de/10001451538

Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services

Gallarza, Martina G.; Arteaga-Moreno, Francisco; Del … - In: The journal of services marketing 30 (2016) 2, pp. 165-185

Persistent link: https://www.econbiz.de/10011487022

A class of statistical models for evaluating services and performances

Corduas, Marcella; Iannario, Maria; Piccolo, Domenico - In: Statistical methods for the evaluation of educational …, (pp. 99-117). 2009

Persistent link: https://www.econbiz.de/10003974724

Customer satisfaction as a marketing concept in higher education

Andrlic, Berislav; Budic, Hrvoje; Pismis, Vjekoslav - In: Analele ştiinţifice ale Univerşităţii Alexandru … 60 (2013) 1, pp. 21-30

Persistent link: https://www.econbiz.de/10010390508

Stakeholders' satisfaction level of service quality of certificate equivalency in higher education : a UAE case

Almulla, Sameera; Bawa'aneh, M.s. - In: International journal of education economics and … 15 (2024) 4, pp. 534-546

Persistent link: https://www.econbiz.de/10015410299

Contract fulfilment, quality management, ICT adoption, government, and co-worker support : a conceptual framework for student contentment in higher educational institutions

Koomson, Samuel - In: Cogent business & management 11 (2024) 1, pp. 1-17

position to satisfy students. This advances Sustainable Development Goal 4, which aims to guarantee inclusive and fair quality … the satisfaction of both educators and students can have broader societal implications. This research highlights the need …

Persistent link: https://www.econbiz.de/10014526072

Managing academic institutions by enhancing student experience

Farhan, Bayan Yousef - In: International journal of economics and business research 16 (2018) 3, pp. 382-394

Persistent link: https://www.econbiz.de/10011990719

Testing the moderating effect of customer characteristics on the relationship between brand management attributes and customer satisfaction among university students in Kenya

Maore, Stephen; Munyoki, Justus M.; Kinoti, Mary Wanjiru; … - In: DBA Africa management review 9 (2019) 3, pp. 68-79

Persistent link: https://www.econbiz.de/10012253787

The impact of deceptive advertising of skin-whitening creams on undergraduate female students

Mumtaz, Faiza - In: Perspectives of innovations, economics and business : PIEB 19 (2019) 2, pp. 141-

Persistent link: https://www.econbiz.de/10012098567