believing that the criminal will honour ransom payments. In this paper we explore the extent to which a criminal can build trust … through reputation. We demonstrate that there are situations in which it is optimal for the criminal to always return the … files and situations in which it is not. We argue that the ability to build reputation will depend on how victims …

systems on trust, trust in buying interest, and reputation systems on Bukalapak customers’ buying interests. A total of 120 … that the reputation system has a higher direct impact compared to the impacts mediated by trust. Therefore, in an effort to … Customers) e-commerce on the marketplace. Bukalapak is one of the examples. This research presents the effects of reputation …

We study the robustness of reputation management systems against distortions in rating behavior. In a laboratory trust … experiment with reputation management, we mimic a positive bias by exclusively offering the option to rate positively or to give … no rating. As predicted by theoretical considerations, this bias leads to significantly less trust than a system that …