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Following the breadcrumbs : an analysis of online product review characteristics by online shoppers

Muralidharan, Sidharth; Yoon, Hye Jin; Sung, Yongjun; … - In: Journal of marketing communications 23 (2017) 2, pp. 113-134

Persistent link: https://www.econbiz.de/10011706451

Information multidimensionality in online customer reviews

Wang, Fang; Du, Zhao; Wang, Shan - In: Journal of business research : JBR 159 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014288105

Helpfulness of online product reviews as seen by consumers : source and content features

Li, Mengxiang; Huang, Liqiang; Tan, Chuan-hoo; Wei, Kwok Kee - In: International journal of electronic commerce : IJEC 17 (2012/13) 4, pp. 101-136

Persistent link: https://www.econbiz.de/10009767389

Influence of images in online reviews for search goods on helpfulness

Osterbrink, Lars; Alpar, Paul; Seher, Alexander - In: Review of marketing science 18 (2020) 1, pp. 43-73

Persistent link: https://www.econbiz.de/10012298673

The unreliability of online review mechanisms

Narciso, M. - In: Journal of consumer policy : consumer issues in law, … 45 (2022) 3, pp. 349-368

Persistent link: https://www.econbiz.de/10013441828

Determinants and impact of online reviews on product satisfaction

Changchit, Chuleeporn; Klaus, Tim - In: Journal of internet commerce 19 (2020) 1, pp. 82-102

Persistent link: https://www.econbiz.de/10012179617

E-WOM and accommodation : an analysis of the factors that influence travelers’ adoption of information from online reviews

Filieri, Raffaele; McLeay, Fraser - In: Journal of travel research : a quarterly publication of … 53 (2014) 1, pp. 44-57

Persistent link: https://www.econbiz.de/10010235908

What changes in restaurant satisfaction during Covid-19? : an overview based on online reviews

Silva Farinha, Carlos; Tiago, Flávio Borges; Avelar, … - 2023

Lately, online users have become avid content creators and consumers of brands and firms through reviews. These serve as sources to peers and reflect reviewers’ satisfaction levels with different elements of the experiences. Thus, online reviews are considered reliable sources of information...

Persistent link: https://www.econbiz.de/10014318030

Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews

Nguyen Thi Thu Ha; Vinh Ho Ngoc; Tuan Tran Minh; Binh … - In: International journal of business information systems : … 44 (2023) 2, pp. 249-267

Persistent link: https://www.econbiz.de/10014437130

How e-tailing attributes affect perceived quality : the potential impact of customer demographics and online behaviors

Tamimi, Nabil; Sebastianelli, Rose - In: The TQM journal : the international review of … 28 (2016) 4, pp. 547-560

Persistent link: https://www.econbiz.de/10011584532