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Does it matter who gets a better price? : antecedents and consequences of online price unfairness for advantaged and disadvantaged consumers

Riquelme, Isabel P.; Román, Sergio; Cuestas, Pedro J. - In: Tourism management perspectives : TMP 40 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10013209373

Fake or credible? : antecedents and consequences of perceived credibility in exaggerated online reviews

Román, Sergio; Riquelme, Isabel P.; Iacobucci, Dawn - In: Journal of business research : JBR 156 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10013534117

Consumers' perceptions of online and offline retailer deception : a moderated mediation analysis

Riquelme, Isabel P.; Román, Sergio; Iacobucci, Dawn - In: Journal of interactive marketing : a quarterly … 35 (2016), pp. 16-26

Persistent link: https://www.econbiz.de/10011537907

Perceived deception in online consumer reviews : antecedents, consequences, and moderators

Román, Sergio; Riquelme, Isabel P.; Iacobucci, Dawn - In: Marketing in a digital world, (pp. 141-166). 2019

Persistent link: https://www.econbiz.de/10012123425

Perceived Deception in Online Consumer Reviews: Antecedents, Consequences, and Moderators

Román, Sergio; Riquelme, Isabel P.; Iacobucci, Dawn - In: Marketing in a digital world, (pp. 141-166). 2019

In this chapter, we introduce a new construct we call “Perceived Deception in Online Consumer Reviews” (PDOCR). Online reviews of products are very important to companies and customers, yet they are vulnerable to unethical representations. Even regardless of whether a deceptive review has...

Persistent link: https://www.econbiz.de/10015090682

Antecedents and consequences of perceived helpfulness of extremely positive and exaggerated reviews

Román, Sergio; Riquelme, Isabel P.; Iacobucci, Dawn - In: Journal of retailing and consumer services 80 (2024), pp. 1-11

Persistent link: https://www.econbiz.de/10015114693

The perceptions of consumers regarding online retailers' ethics and their relationship with consumers' general internet expertise and word of mouth : a preliminary analysis

Román, Sergio; Cuestas, Pedro J. - In: Journal of business ethics : JOBE 83 (2008) 4, pp. 641-656

Persistent link: https://www.econbiz.de/10003789031

Determinants of consumer attributions of corporate social responsibility

Marín, Longinos; Cuestas, Pedro J.; Román, Sergio - In: Journal of business ethics : JOBE 138 (2016) 2, pp. 247-260

Persistent link: https://www.econbiz.de/10011579051

Is the influence of privacy and security on online trust the same for all type of consumers?

Riquelme, Isabel P.; Román, Sergio - In: Electronic markets : the international journal on … 24 (2014) 2, pp. 135-149

Persistent link: https://www.econbiz.de/10010370324

Personal determinants of online shopping frustration and its influence on consumers' positive word of mouth

Román, Sergio; Riquelme, Isabel P. - In: Journal of electronic commerce research : JECR 15 (2014) 2, pp. 87-103

Persistent link: https://www.econbiz.de/10010378752