Su, Chun-Hsien; Chen, Ping-Kuo - In: International Journal of Innovation Science 8 (2016) 3, pp. 185-198
Purpose This paper aims to provide an innovative solution on new service development (NSD) implementation by the project management competences and processes of IPMA ICB 3.0 and PMI PMBOK Guide 5th E. Design/methodology/approach By breaking NSD work breakdown structure into five control...