Purpose: Currently, it is unclear how omnichannel retailers can create a last mile offer that is both attractive and sustainable from an economic and environmental point of view. The purpose of this paper is to explore to which extent consumers are willing to adopt last mile options that are...

City distribution plays a key role in supporting urban lifestyles, helping to serve and retain industrial and trading activities, and contributing to the competitiveness of regional industry. Despite these positive effects, it also generates negative (economic, environmental and social) impacts...

Purpose – Raising standards are leading humanitarians to become increasingly interested in measuring the performance of their supply chain. A few researchers have addressed this topic, building on classical measurement theories and trying to identify the salient features of the humanitarian...