Vokurka, Robert J.; Zank, Gail M.; Lund, Carl M. - In: Competitiveness Review: An International Business Journal 12 (2002) 1, pp. 14-25
Supply chains can improve their performance by developing competitive priorities in a specified sequence: quality, reliability, flexibility, agility, and finally, cost efficiency. This paper extends Ferdows and De Meyer's (1990) sand cone model and Vokurka and Fliedner's (1998) sand cone model...