This study aims to increase understanding on how relatively vague aggregations of firms can be directed in a manner that facilitates innovation. In particular, we examine promotion of knowledge mobility as a part of innovation network orchestration. Literature review and a case study of an...

Purpose – A deliberate and planned crisis communication strategy is an important part of key account management. The purpose of this paper is to draw links between key account managers (KAM) and crisis communication and explore the elements critical to crisis communication in key account...

Purpose: Business schools turn to prestigious international accrediting bodies (AACSB, EQUIS and AMBA) in their quest for legitimacy, improved status and reputation. What pains and gains are involved when pursuing these credentials? What are the facilitative and friction forces, supporting or...