Purpose: The authors seek to understand the process of digital servitization as a shift of manufacturing companies from the provision of standard products and services to smart solutions. Specifically, the authors focus on changes in the business model (i.e. the value proposition, the value...

Purpose – Product-manufacturing firms are increasingly positioning themselves as providers of industrial services and solutions. Despite the increasing conceptual interest in industrial services, empirical evidence about the factors that mediate the relationships between industrial services...

Purpose – Prior studies have argued that small firms with dynamic capabilities can revise and reconfigure their internal resources to meet the uncertainties of their business environment. However, there is a lack of understanding of how they can develop such critical capabilities. The purpose...

Studien har genomförts på Näringsdepartementets uppdrag för att analysera hinder för investeringar i informations- och kommunikationsteknik (IKT) i mindre företag. IKT är ett viktigt, kanske avgörande, medel för att små och medelstora företag ska klara den intensifierade konkurrens...