Kolagar, Milad; Reim, Wiebke; Parida, Vinit; Sjödin, David - In: Journal of Service Management 33 (2021) 1, pp. 143-162
Purpose: The purpose of this study is to understand how digital servitization enables the process of internationalization for industrial SMEs. Design/methodology/approach: The present study has adopted an exploratory multiple case study, conducting a total of 40 interviews in a two-phased...