This paper analyzes how hospital service centralization affects performance, assessed by length of stay and readmission rate. The centralization was demanded by a public policy change in Danish healthcare in 2011. We adopt the view of institutional theory and employ a mixed-methods approach in a...

This research examines the ability of Earnings less Risk-free Interest Charge (ERIC) to predict stock returns. We find that that earnings, cash flow, and total income are more strongly associated with stock returns than ERIC or residual income. In conclusion, our research suggests that mandatory...

This case study deals with a bank that intends to improve its client profitability using Activity-based Costing. It can serve both as a discussion basis in class as well as an exam for advanced Master students in management, marketing, and accounting. The case illustrates how variance analysis...

This single-case study explores whether Lean management can improve efficiency in patient treatment at hospitals. Using a case study methodology, we investigate the implementation of Lean at Odense University Hospital (Denmark) and rely on both qualitative and quantitative data for our analysis....

Purpose: Advancements in technology, changing customer demands or new market entrants are often seen as a necessary condition to trigger the creation of new Business Models, or disruptive change in existing ones. Yet, the sufficient condition is often determined by pricing and how customers are...

Strategy execution has advanced to the area of not-for-profit, hybrid, as well as government organizations. The Balanced Scorecard (BSC) is a Strategic Performance Management System (SPMS) that lays a distinct focus on aligning strategic initiatives with non-financial indicators. This case study...

Incentive systems form an integral part of effective management control systems. Respective targets need to be grounded in measurable data, which is often provided through costing information and transfer pricing. This case study explores how the aforementioned tools help a division of an...

The Balanced Scorecard (BSC) is supposed to translate strategy into action. Strategy Maps support this by showing cause-and-effect chains. But what does this mean for strategy execution in practice? To achieve better BSC implementations, I uncover pitfalls and name the remedies. I summarize the...