Sharma, Amalesh; Borah, Sourav Bikash; Adhikary, Anirban; … - In: Marketing accountability for marketing and …, (pp. 193-232). 2021
The extant literature provides much-needed support to understand marketing accountability and how marketing actions are related to financial performance (FP). However, we have limited understanding of the relationships between marketing actions and firms' social performance (SP) and...