Similar Search Results

Customer satisfaction measurement using SERVQUAL model, integration Kano and QFD approach in an educational institution

Apornak, Arash - In: International journal of productivity and quality … 21 (2017) 1, pp. 129-141

Persistent link: https://www.econbiz.de/10011748585

The influence of strategic decisions for provision of product (service) on the customer's priorities : case study of automotive industry

Apornak, Arash - In: International journal of management concepts and … 12 (2019) 4, pp. 422-432

Persistent link: https://www.econbiz.de/10012155283

The impact of pricing, lead time and capacity policies in a two-echelon supply chain

Apornak, Arash - In: International journal of logistics systems and management 31 (2018) 1, pp. 69-81

Persistent link: https://www.econbiz.de/10011978470

Modeling multi-state system reliability analysis in a power station under fatal and nonfatal shocks : a simulation approach

Pourhassan, Mohammad Reza; Raissi, Sadigh; Apornak, Arash - In: International Journal of Quality & Reliability Management 38 (2021) 10, pp. 2080-2094

Purpose: In some environments, the failure rate of a system depends not only on time but also on the system condition, such as vibrational level, efficiency and the number of random shocks, each of which causes failure. In this situation, systems can keep working, though they fail gradually....

Persistent link: https://www.econbiz.de/10012540283

Supplier selection model using QFD-ANP methodology under fuzzy multi-criteria environment

Ahmadizadeh-Tourzani, Neda; Keramati, Abbas; Apornak, Arash - In: International journal of productivity and quality … 24 (2018) 1, pp. 59-83

Persistent link: https://www.econbiz.de/10011861699

Provide a framework to determine the key success factors of knowledge management based on ABC analysis : an empirical study in Iranian organisations

Apornak, Arash; Keramati, Abbas - In: International journal of management concepts and … 10 (2017) 3, pp. 282-300

Persistent link: https://www.econbiz.de/10011856448

Optimisation nursing employees in a hospital emergency department by using linear programming

Apornak, Arash; Raissi, Sadigh; Keramati, Abbas; … - In: International journal of management concepts and … 13 (2020) 3, pp. 184-195

Persistent link: https://www.econbiz.de/10012514604

The effect of service recovery on customers' satisfaction in e-banking : an empirical investigation

Keramati, Abbas; Apornak, Arash; Abedi, Helya; Otrodi, … - In: International journal of business information systems : … 29 (2018) 4, pp. 459-484

Persistent link: https://www.econbiz.de/10011981363

Modelling new service development using Kano, QFD and mathematical programming in an emergency department healthcare unit

Apornak, Arash; Raissi, Sadigh; Keramati, Abbas; … - In: International journal of process management and … 13 (2023) 1, pp. 1-18

Persistent link: https://www.econbiz.de/10014313708