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Are humorous frontline employees hotels' secret weapons? : investigating when and why employee sense of humor promotes service performance

Liu, Xinyu; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 118 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10015069325

Service experience and customers' eWOM behavior on social media platforms : the role of platform symmetry

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It takes two to empower : customer responses to empowerment recovery in the context of robot service failure

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Perceived returns to college education by ethnicity : Evidence from China

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Why territorial managers stifle innovation - and what to do about it : employee innovation

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Persistent link: https://www.econbiz.de/10015075229

Local air pollution and corporate innovation

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A functional model of social loafing : when and how does social loafing enhance job performance?

Liu, Xin; Zheng, Xiaoming; Yu, Yu; Zhang, Ying; … - In: Journal of business ethics : JBE 194 (2024) 3, pp. 731-745

Many previous studies have documented the detrimental effects of social loafing on others (interpersonal impacts) at the between-person level. However, social loafing may carry underappreciated intrapersonal functional effects at the within-person level. Our research develops a novel theoretical...

Persistent link: https://www.econbiz.de/10015075788

Financial uncertainty and stock market volatility

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Impact of openness on growth in different country groups

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Persistent link: https://www.econbiz.de/10015116192

Foreign direct investment and economic growth : an increasingly endogenous relationship

Li, Xiaoying; Liu, Xiaming - In: World development : the multi-disciplinary … 33 (2005) 3, pp. 393-407

Persistent link: https://www.econbiz.de/10015120012