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When feedback interventions backfire : why higher performance feedback may result in lower self-perceived competence and satisfaction with performance

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Explaining hospital performance via the cube one framework

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CEO satisfaction and intended strategic changes : the moderating role of performance cues

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The structural relationship between TQM, employee satisfaction and hotel performance

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An empirical study of employee loyalty, service quality, cost reduction and company performance

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A sequential logic model between sales performance and salesperson satisfaction in B2B markets

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Determinants of overall franchisee satisfaction : application of the performance feedback theory

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