Similar Search Results

Perceived value, reputation, trust, and switching costs as determinants of customer retention

Milan, Gabriel Sperandio; Eberle, Luciene; Bebber, Suélen - In: Journal of relationship marketing : innovations & … 14 (2015) 2, pp. 109-123

Persistent link: https://www.econbiz.de/10011304645

The effects of corporate social responsibility on consumer loyalty through consumer perceived value

Servera-Francés, David; Piqueras-Tomás, Lidia - In: Economic research 32 (2019) 1,1, pp. 66-84

Persistent link: https://www.econbiz.de/10012387510

Service quality and customer satisfaction of a UAE-based airline : an empirical investigation

Hussain, Rahim; Al Nasser, Amjad; Hussain, Yomna K. - In: Journal of air transport management 42 (2015), pp. 167-175

Persistent link: https://www.econbiz.de/10010481732

Impact of service quality, corporate image and customer satisfaction towards customers' perceived value in the banking sector in Pakistan

Zameer, Hashim; Tara, Anam; Kausar, Uzma; Mohsin, Aisha - In: The international journal of bank marketing : IJBM 33 (2015) 4, pp. 442-456

Persistent link: https://www.econbiz.de/10011384251

Does the value manufacturers (brands) create translate into enhanced reputation? : a multi-sector examination of the value-satisfaction-loyalty-reputation chain

Tournois, Laurent - In: Journal of retailing and consumer services 26 (2015), pp. 83-96

Persistent link: https://www.econbiz.de/10011347839

Antecedents of customer value co-creation in Islamic banking : the role of religiosity, perceived value and behavioral factors

Abror, Abror; Patrisia, Dina; Engriani, Yunita; Nazirul … - In: Cogent business & management 10 (2023) 3, pp. 1-19

This study aims to examine some antecedents of customer value co-creation in the Islamic bank industry. It also addresses the role of religiosity, perceived value and behavioral factors on customer value co-creation. This quantitative study used 400 respondents as the sample. Data were collected...

Persistent link: https://www.econbiz.de/10014506339

Influencer review effect on customer purchase intention : an extension of TAM

Sethi, Ruhi; Kapoor, Deepa - In: International journal of e-business research : an … 17 (2021) 1, pp. 1-15

Persistent link: https://www.econbiz.de/10012501775

Brand attributes, corporate brand image and customer loyalty of Islamic banks in Malaysia

Ab Hamid, Siti Ngayesah; Suharni Maulan; Jusoh, Wan … - In: Journal of Islamic marketing 14 (2023) 10, pp. 2404-2428

Persistent link: https://www.econbiz.de/10014428586

The effect of trust, customer satisfaction and image on customers' loyalty in Islamic banking sector

Hoq, Mohammad Ziaul; Sultana, Nigar; Amin, Muslim - In: South Asian journal of management : SAJM 17 (2010) 1, pp. 70-93

Persistent link: https://www.econbiz.de/10003979690

Impact of corporate image on customer loyalty of Islamic banks : the role of religiosity, collectivism, sight cues and CSR

Aslam, Ejaz; Ashraf, Muhammad Saleem; Anam Iqbal - In: Journal of Islamic marketing 14 (2023) 5, pp. 1310-1324

Persistent link: https://www.econbiz.de/10014314535