Researchers have considered individual and organizational factors of ethical decision making. However, they have little interest in situational factors (McClaren 2013) which is surprising given the many situations sales persons face. We address this issue using two pilot qualitative studies...

L'objectif est de comparer le pouvoir d'influence des recommandations d'internautes et des contenus institutionnels sur Internet. Nous montrons que les internautes sont plus influents que les sources institutionnelles lorsqu'ils semblent proches psychologiquement. Pour les recommandations en...