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Glimpse of customer engagament in hospitality and tourism : a qualitative content analysis

Ekka, Punit Moris - In: Romanian economic and business review 17 (2022) 3, pp. 40-49

Persistent link: https://www.econbiz.de/10013530996

Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews

Nguyen Thi Thu Ha; Tuan Tran Minh; Tu Nguyen Thi Ngoc; … - In: International journal of e-entrepreneurship and … 11 (2021) 2, pp. 1-17

Persistent link: https://www.econbiz.de/10012613254

Customer engagement research in hospitality and tourism : a systematic review

Chen, Shuping; Han, Xiaoyun; Bilgihan, Anil; Okumus, Fevzi - In: Journal of hospitality marketing & management 30 (2021) 7, pp. 871-904

Persistent link: https://www.econbiz.de/10012649557

Social media analytics in tourism : a review and agenda for future research

Mukhopadhyay, Shameek; Jain, Tinu; Modgil, Sachin; … - In: Benchmarking : an international journal 30 (2023) 9, pp. 3725-3750

Persistent link: https://www.econbiz.de/10014502502

Keeping your audience : presenting a visitor engagement scale

Taheri, Babak; Jafari, Aliakbar; O'Gorman, Kevin - In: Tourism management : research, policies, practice 42 (2014), pp. 321-329

Persistent link: https://www.econbiz.de/10010355112

Measuring tourists' satisfaction and loyalty : a perception approach

Abuamoud, Ismaiel; Ibrahim, Amal; Alrousan, Ramzi Mahmoud - In: Quality management journal : QMJ 25 (2018) 2, pp. 101-107

Persistent link: https://www.econbiz.de/10011976331

The tourist loyalty index : a new indicator for measuring tourist destination loyalty?

Cossío-Silva, Francisco-José; Revilla Camacho, Maria … - In: Journal of innovation & knowledge : JIK 4 (2019) 2, pp. 71-77

The measurement of loyalty is a topic of great interest for the marketing academic literature. The relation that … tourist activity. Based on these considerations, this work proposes a synthetic indictor that allows the simple measurement of …

Persistent link: https://www.econbiz.de/10012016746

Measuring tourists' satisfaction and loyalty : a perception approach

Abuamoud, Ismaiel; Ibrahim, Amal; Alrousan, Ramzi Mahmoud - In: Quality management journal : QMJ 25 (2018) 2, pp. 101-107

Persistent link: https://www.econbiz.de/10012309489

Linking travel motivation and loyalty in sporting events : the mediating roles of event involvement and experience, and the moderating role of spectator type

Wong, IpKin Anthony; Tang, Sio Lai Wendy - In: Journal of travel and tourism marketing 33 (2016) 1/3, pp. 63-84

Persistent link: https://www.econbiz.de/10011484653

Antecedents and consequences of tourist satisfaction : a literature review

Adinegara, G. N. Joko; Suprapti, Ni Wayan Sri; Yasa, Ni … - In: ASEAN marketing journal : Association of Southeast … 9 (2017) 2, pp. 69-79

Persistent link: https://www.econbiz.de/10011916571