Despite the renowned poor employment practices across the hospitality industry recent analysis of the Workplace Industrial Relations Survey reported higher levels of job satisfaction among hospitality employees than those in other industries. This paper presents a collective case study of...

Purpose – The purpose of this paper is to investigate the steps the hospitality sector is taking to ensure compliance with the age discrimination legislation introduced in October 2006. Design/methodology/approach – A survey of the five sub sectors of the hospitality industry, hotels,...

Purpose – The aim of this research is to foreground information and communication technology (ICT) as an innovative approach for sustainable tourism (ST) development of destinations. ICT is the technology required for information processing which facilitates data processing, information...