On October 4, 2021, all services provided by Meta Platforms, Inc. (then Facebook, Inc.) became unavailable unexpectedly … during the outage. We find (1) the strongest substi‐ tution occurs within social media and messaging services, (2) evidence …) distinct differences in substitution patterns between countries, and (7) increased usage of non‐Meta digital services after the …

-panies to an energy service provider of smart value-added services -- Smart circular economy value drivers: The role of the …-Real-Time Decision Support Services -- Virtual Reality Extension for Digital Twins of Machine Tools -- Value creation with digital twins … smart services: A Buyer-view of the relation between Value of data and Performance orientation -- Can Market Segmentation …

This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific … approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily … focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to …