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Coping intelligence : coping strategies and organizational commitment among boundary spanning employees
Srivastava, Rajesh; Tang, Thomas Li-Ping - In: Journal of business ethics : JOBE 130 (2015) 3, pp. 525-542
Persistent link: https://www.econbiz.de/10011340216
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Residents' cognitive appraisals, emotions, and coping strategies at local dark tourism sites
Jordan, Evan J.; Prayag, Girish - In: Journal of travel research : a quarterly publication of … 61 (2022) 4, pp. 887-902
Persistent link: https://www.econbiz.de/10012880688
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Coping, rumination, and electronic word-of-mouth : segmenting consumer responses to service failure via fuzzy clustering
Gonnon, Martin; Taheri, Babak; Disegna, Marta; Prayag, … - In: Journal of business research : JBR 166 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014380316
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Coping with job insecurity : exploring effects on perceived health and organizational attitudes
Richter, Anne; Näswall, Katharina; De Cuyper, Nele; … - In: Career development international : the journal for … 18 (2013) 5, pp. 484-502
Persistent link: https://www.econbiz.de/10010195957
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When the shoe doesn't fit : female consumers' negative emotions
Curwen, Lisa G.; Park, Juyeon - In: Journal of fashion marketing and management 18 (2014) 3, pp. 338-356
Persistent link: https://www.econbiz.de/10010392836
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Emotion regulation at service encounters : coping with the behavior of other customers
Miao, Li - In: Journal of hospitality marketing & management 23 (2014) 1/2, pp. 49-76
Persistent link: https://www.econbiz.de/10010358260
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A pragmatic multi-method investigation of discrepant technological events : coping, attributions, and 'accidental' learning
Figl, Kathrin; Recker, Jan - In: Information & management : the internat. journal of … 53 (2016) 6, pp. 787-802
Persistent link: https://www.econbiz.de/10011576966
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The indirect effects of coping strategies on the relationship between service failures and negative behavioral intention in the fitness industry : moderated mediation analysis
Song, Hyunseok; Jang, Wooyoung; Min, Sophia; … - In: Sport, Business and Management : an international … 14 (2024) 5/6, pp. 581-603
Persistent link: https://www.econbiz.de/10015272485
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A cross-cultural exploration of situated learning and coping
Bose, Mousumi; Ye, Lilly - In: Journal of retailing and consumer services 24 (2015), pp. 42-50
Persistent link: https://www.econbiz.de/10010528612
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Can social support alleviate stress while shopping in crowded retail environments?
Lucia-Palacios, Laura; Pérez-López, Raúl; … - In: Journal of business research : JBR 90 (2018), pp. 141-150
Persistent link: https://www.econbiz.de/10011882006