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The present paper shows that when a person has the experience of giving advice but that advice is not acted upon, there is a reduced openness to external information. We call this the “referral backfire effect”. We argue that this referral backfire effect is due to the identity threatening...
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The present paper shows that when a person has the experience of giving advice but that advice is not acted upon, there is a reduced openness to external information. We call this the “referral backfire effect”. We argue that this referral backfire effect is due to the identity threatening...
Persistent link: https://www.econbiz.de/10011112870