Millions of South Africans in thousands of demonstrations have protested the unequal allocation of public services. Despite the African National Congress's promise to reduce the disparities generated by apartheid, the level of public services remains highly uneven across the country. Most...

Medicine theft is a leading cause of inadequate healthcare. Audits of public health supply chains suggest that up to a third of medicines go missing in low-income countries, disproportionately affecting those facing greater health risks and poverty. Despite much investment, policy-makers...

We present a national-scale effort to use technology to promote political participation in an emerging democracy, South Africa. Analysis exploits randomization of incentives and messaging on a multi-channel digital platform to encourage voting, conduct opinion polling, and enable citizen...