The paper presents an empirical method to infer employers’ requirements of operational research (O.R.) skills by analyzing the text of online job ads using content analysis. The method entailed collecting more than a thousand job ads from online sources, creating a hierarchy of sets of...

Using a concurrent validation strategy, we examine the incremental value of a measure of actual person-organization fit (P-O fit) as a selection tool beyond cognitive ability for predicting continued length of service and performance for call center agents, a job with historically high turnover....

This paper demonstrates that downturns can affect job match quality by influencing job tasks. Cognitive and manual task shares and education-based over qualification measures are generated from Canada's Labour Force Survey and the O*NET database. Manual tasks are shown to be counter cyclical...