Battiti, Roberto; Brunato, Mauro; Battiti, Filippo - In: Journal of Hospitality and Tourism Technology 11 (2020) 4, pp. 589-602
Purpose Many hotels allocate guests to specific rooms immediately after reservation. This happens because individual rooms are sold (and there is no concept of room type) or because the assignment is done by hand at reservation or because of a connection with a channel manager, which is...
