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A literature review on the impact of the COVID-19 pandemic on consumer behaviour : implications for consumer-centric logistics
Cai, Lanhui; Yuen, Kum Fai; Fang, Mingjie; Wang, Xueqin - In: Asia Pacific journal of marketing and logistics 35 (2023) 11, pp. 2682-2703
Persistent link: https://www.econbiz.de/10014430279
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Co-creating consumer logistics from self-collection to crowd-sourced delivery : an examination on contextual differences in last-mile
Wang, Xueqin; Wong, Yiik Diew; Cheng, Tianyin; Yuen, Kum Fai - In: Journal of business research : JBR 168 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014434819
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Service recovery strategies for crowdsourced transportation : an examination of their impacts on user loyalty
Yuen, Kum Fai; Song, Simin; Li, Xue; Wang, Xueqin - In: Technology analysis & strategic management 35 (2023) 5, pp. 523-537
Persistent link: https://www.econbiz.de/10014301365
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Investigating consumers' usage intention of contactless logistics services : a learning-based score fusion approach to coping with uncertainty of perception
Chen, Tianyi; Wong, Yiik Diew; Yuen, Kum Fai; Li, Duowei; … - In: Transportation research : an international journal 189 (2024), pp. 1-22
Persistent link: https://www.econbiz.de/10015095365
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Determinants of digital transformation in container shipping lines : a theory driven approach
Yuen, Kum Fai; Koh, Le Yi; Fong, Jing Han; Wang, Xueqin - 2024
Persistent link: https://www.econbiz.de/10015395920
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Consumer's adoption of virtual reality technologies for marine conservation : motivational and technology acceptance perspectives
Yuen, Kum Fai; Chua, Jessana; Li, Kevin X.; Wang, Xueqin - In: Technological forecasting & social change : an … 182 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013449088
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Social media engagement in the maritime industry during the pandemic
Koh, Le Yi; Ng, Chloe; Wang, Xueqin; Yuen, Kum Fai - In: Technological forecasting & social change : an … 192 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014441958
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Consumer logistics in contemporary shopping : a synthesised review
Wang, Xueqin; Wong, Yiik Diew; Cheng, Tianyin; Yuen, Kum Fai - In: Transport reviews : a transnational transdisciplinary … 43 (2023) 3, pp. 502-532
Persistent link: https://www.econbiz.de/10014296967
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From a functional service to an emotional ‘saviour’ : a structural analysis of logistics values for in-home consumers
Li, Ting; Cai, Lanhui; Liu, Yanfeng; Yuen, Kum Fai; … - In: Journal of retailing and consumer services 78 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015084909
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Key knowledge domains for maritime shipping executives in the digital era : a knowledge-based view approach
Koh, Le Yi; Li, Xue; Wang, Xueqin; Yuen, Kum Fai - In: Technology analysis & strategic management 36 (2024) 7, pp. 1646-1663
Persistent link: https://www.econbiz.de/10014574179