Many job posts require one to display emotions specified by organisational standards. Such work is referred to as emotional labour (EL) and consists in producing particular emotional reactions in contacts with a customer as well as suppressing the actual emotional reactions that could be seen...

Aim: The main aim of this article is to identify negative health consequences resulting from work overload and lack of work-life balance, as well as to present characteristics of positive healthy behaviors in the workplace as counteracting strategies. The paper is a part of the discussion on the...

Many job posts require one to display emotions specified by organisational standards. Such work is referred to as emotional labour (EL) and consists in producing particular emotional reactions in contacts with a customer as well as suppressing the actual emotional reactions that could be seen...

Many job posts require one to display emotions specified by organisational standards. Such work is referred to as emotional labour (EL) and consists in producing particular emotional reactions in contacts with a customer as well as suppressing the actual emotional reactions that could be seen...

Professional burnout has been a growing problem not only for employees but also for their organizations, affecting the organizational costs as well as employee health and well-being. This chapter is based on the job demands-resources model of burnout which consists of two dimensions: exhaustion,...

Purpose - Based on the theory of organizational socialization, this article broadens the knowledge in the field of organizational commitment by determining the relationship between the organizational climate (OC) and the employees' commitment, as well as the moderating role of the...