Today complex service systems represent an emerging model for business experiences and competition, strengthening inter-firms relationships for competitive advantage and long run survival. Studying several foundations of new dominant logics in international literature, it will be interesting to...

Today's business arena, as is the case in everyday life, is increasingly interconnected, highlighting the importance of relationships among people and business actors. Service culture is centred on the valorisation of relationships with clients and other interested parties in the attempt to...

Service Economy markets are emerging globally as increasingly interconnected (Levitt, 1981), dynamic and continuously developing.A growing number of services in all production sectors can be detected, and the classical dichotomy between goods and services is disintegrating and losing...

Service Economy markets are emerging globally as increasingly interconnected (Levitt, 1981), dynamic and continuously developing. A growing number of services in all production sectors can be detected, and the classical dichotomy between goods and services is disintegrating and losing...

Purpose The purpose of this paper is to investigate the characteristics of actors that allow them to relate to others actors in the system through shared intentionality (orientation) and the nature of the A4A relationship and the results that such interactions bring to the emergent system based...

Purpose The purpose of this paper is to show the relevance of the interest in sharing the common purpose and in searching for a common survival of emerging eco-system (ES) as an entity that “is not” but emerges by the viable actors interaction. Design/methodology/approach This conceptual...

Purpose: The purpose of this paper is to understand the strategic management of a technology-enabled shift from a product-centric to a service-centric logic and to identify the sociotechnical dynamics underlying this transition. The study focuses on how manufacturers manage to create value in...

Italian Abstract: Il contesto mutevole che caratterizza l’attuale ambiente competitivo richiede notevoli capacità di adattamento socio-economico stimolando le organizzazioni imprenditoriali moderne a pianificare e gestire strategie di adattamento. In questo contesto il cambiamento può essere...

Today Service Economy suggests new ways of conceptualizing value processes, within and among firms, represented in terms of value creation and service provision. In this paper we attempt the investigation of the influence of this changes in business deepening the emerging concept of service and...

The study of an area and its related distributional and commercial dynamics of many types of products, especially with reference to certain territorial areas, calls for the recognition of new aggregative trends among economic operators which gravitate around retail businesses. Interpreting these...