Consider a situation where a service provider serves two types of customers, sophisticated and naive. Sophisticated customers are well-informed of service-related information and make their joining-or-balking decisions strategically, whereas naive customers do not have such information and rely...

This paper examines the impact of Fee-for-Service and Bundled Payment reimbursement schemes on the social welfare, the patient revisit rate, and the patient waiting time in a three-tiered public healthcare system comprising: (a) a public funder who decides on the reimbursement rate to maximize...

We study a two-stage decision problem, namely, the allocation and deployment of reserved inventories (RIs) in a supply network with random demand surges. The demand surge follows a time-dependent stochastic process and our objective is to minimize the expected total unmet demand in the presence...

Problem definition: A critical problem associated with ride-hailing platforms is safety for female users (riders and drivers). One way to resolve or at least alleviate this problem is to migrate from the commonly adopted gender-neutral "pooling" system that matches riders with drivers without...

Consider a public healthcare system consisting of a hospital, a mobile clinic (MC), and a population of potential patients. The government is concerned about the system’s healthcare spending and the population’s health outcomes. It needs to decide whether and how to provide the MC service to...