Reputation systems aim to induce honest behavior in online trade by providing information about past conduct of users …. Online reputation, however, is not directly connected to a person, but only to the virtual identity of that person. Users can … therefore shed a negative reputation by creating a new account. We study the effects of such identity changes on the efficiency …

Reputation systems aim to induce honest behavior in online trade by providing information about past conduct of users …. Online reputation, however, is not directly connected to a person, but only to the virtual identity of that person. Users can … therefore shed a negative reputation by creating a new account. We study the effects of such identity changes on the efficiency …

can be sustained by reputation motives in spite of the inherent conflict of interests between sellers and buyers. In the … absence of “commitment” types, reputation motives are explained as a consequence of equilibrium interplay between the market …, reputation motives do not disappear even after the seller’s ability is revealed. This model is applied to examine the extent to …

Electronic reputation or feedback mechanisms aim to mitigate the moral hazard problems associated with exchange among …

Reputation systems are emerging as an increasingly important component of online communities, helping elicit good …-depth study of the motivations of trader participation in eBay's reputation system. To examine these questions, we analyze data … expectation of reciprocal behavior from partners increases reputation system participation from self-interested eBay buyers and …

Reciprocal feedback distorts the production and content of reputation information, hampering trust and trade efficiency … changes in the way feedback information flows through the system, leading to more accurate reputation information, more trust …

We study the robustness of reputation management systems against distortions in rating behavior. In a laboratory trust … experiment with reputation management, we mimic a positive bias by exclusively offering the option to rate positively or to give …. This highlights the importance of negative ratings for the effectiveness of reputation systems. …