//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Selling Discretionary Services...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
107,856
Konsumentenverhalten
105,414
Relationship marketing
31,825
Beziehungsmarketing
31,166
Theorie
15,400
Theory
15,228
Customer satisfaction
10,045
Kundenzufriedenheit
9,851
Brand management
9,791
Markenführung
9,749
Online-Handel
9,524
Online retailing
9,508
Brand image
8,369
Social Web
8,341
Social web
8,338
Markenimage
8,325
Service quality
7,340
Dienstleistungsqualität
7,288
Markenartikel
7,210
Brand
7,197
Online-Marketing
6,510
Internet marketing
6,491
Deutschland
6,292
Electronic Commerce
6,071
Germany
5,946
E-commerce
5,897
Einzelhandel
5,740
Retail trade
5,678
Marketingmanagement
5,603
Marketing management
5,561
Experiment
5,495
USA
5,269
Werbewirkung
5,138
Advertising effects
5,096
United States
4,994
Emotion
4,844
Vertrauen
4,388
Confidence
4,366
Marketing
4,129
Verkauf
4,100
more ...
less ...
Online availability
All
Undetermined
50,288
Free
31,237
CC license
2,762
Type of publication
All
Article
91,834
Book / Working Paper
43,203
Journal
240
Other
25
Type of publication (narrower categories)
All
Article in journal
76,675
Aufsatz in Zeitschrift
76,675
Graue Literatur
10,152
Non-commercial literature
10,152
Aufsatz im Buch
9,290
Book section
9,290
Working Paper
8,671
Arbeitspapier
8,112
Hochschulschrift
4,109
Thesis
2,960
research-article
2,867
Collection of articles of several authors
1,832
Sammelwerk
1,832
Aufsatzsammlung
1,268
Conference paper
793
Konferenzbeitrag
793
Case study
720
Fallstudie
720
Bibliografie enthalten
565
Bibliography included
565
Konferenzschrift
516
Lehrbuch
432
Textbook
372
Collection of articles written by one author
363
Sammlung
363
Ratgeber
358
Guidebook
325
Dissertation u.a. Prüfungsschriften
289
Conference proceedings
263
Reprint
244
conceptual-paper
236
Amtsdruckschrift
209
Government document
209
review-article
208
review
163
Article
162
Handbook
151
Handbuch
151
case-report
130
Statistik
102
more ...
less ...
Language
All
English
121,921
German
11,358
Undetermined
1,095
French
443
Polish
143
Spanish
126
Italian
95
Russian
60
Swedish
51
Portuguese
35
Danish
32
Dutch
25
Norwegian
24
Hungarian
19
Romanian
19
Finnish
15
Czech
12
Lithuanian
11
Slovak
10
Croatian
6
Slovenian
4
Bulgarian
3
Multiple languages
3
Arabic
2
Serbian
2
Chinese
2
Bosnian
1
Modern Greek (1453-)
1
Indonesian
1
Macedonian
1
Malay (macrolanguage)
1
Turkish
1
more ...
less ...
Author
All
Han, Heesup
166
Homburg, Christian
150
Mattila, Anna S.
142
Belk, Russell W.
141
Bruhn, Manfred
140
Huber, Frank
126
Phau, Ian
120
Bauer, Hans H.
119
Herrmann, Andreas
118
Grunert, Klaus G.
117
Sheth, Jagdish N.
112
Grewal, Dhruv
104
Wiedmann, Klaus-Peter
104
Kumar, V.
103
Verhoef, Peter C.
98
Dwivedi, Yogesh K.
97
Septianto, Felix
96
Loureiro, Sandra Maria Correia
95
Lusk, Jayson L.
94
Wansink, Brian
91
Thaichon, Park
90
Agarwal, Sumit
89
Foxall, Gordon R.
88
Woodside, Arch G.
88
Gierl, Heribert
87
Law, Rob
87
Hollebeek, Linda D.
85
Khare, Arpita
85
Usman, Osly
80
Bagozzi, Richard P.
79
Nayga, Rodolfo M. <Jr.>
79
Walsh, Gianfranco
78
Paul, Justin
77
Laroche, Michel
75
Cherchye, Laurens
74
Chintagunta, Pradeep K.
74
Kim, Jungkeun
73
Ko, Eunju
73
Bruwer, Johan
72
Rock, Bram de
71
more ...
less ...
Institution
All
National Bureau of Economic Research
677
Springer Fachmedien Wiesbaden
195
OECD
88
European Commission / Joint Research Centre
65
European Commission / Directorate-General for Justice and Consumers
59
IGI Global
53
American Marketing Association
50
London Economics
50
IPSOS
47
Verlag Dr. Kovač
42
Consumers, Health, Agriculture and Food Executive Agency
37
European Commission / Directorate-General for Health and Food Safety
36
Books on Demand GmbH <Norderstedt>
35
Deloitte consortium
32
Edward Elgar Publishing
30
International Energy Agency
30
European Association of Agricultural Economists - EAAE
26
GFK
26
Institut für Demoskopie Allensbach
26
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
25
Information Resources Management Association
24
Friedrich-Schiller-Universität Jena
21
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
19
European Commission / Directorate-General for Taxation and Customs Union
18
European Parliament / Directorate-General for Internal Policies of the Union
18
Nordic Council of Ministers
18
Université Paris-Dauphine (Paris IX)
18
Europäische Kommission
17
Haufe-Lexware GmbH & Co. KG
17
INSEAD
17
Nomos Verlagsgesellschaft
17
Universität Mannheim
17
Rheinisch-Westfälische Technische Hochschule Aachen
15
Center Data
14
Deloitte
14
Wageningen Economic Research
14
Christian-Albrechts-Universität zu Kiel
13
Organisation for Economic Co-operation and Development
13
Österreichisches Institut für Wirtschaftsforschung
13
Europäische Kommission / Gemeinsame Forschungsstelle
12
more ...
less ...
Published in...
All
Journal of business research : JBR
2,868
Journal of retailing and consumer services
2,745
International journal of hospitality management
1,201
International journal of consumer studies
953
Psychology & marketing
920
Industrial marketing management : the international journal for industrial and high-tech firms
675
NBER working paper series
674
Journal of consumer research : JCR ; an interdisciplinary bimonthly
626
SpringerLink / Bücher
617
Asia Pacific journal of marketing and logistics
601
Tourism management : research, policies, practice
551
NBER Working Paper
516
The journal of product & brand management
509
Management science : journal of the Institute for Operations Research and the Management Sciences
491
Journal of the Academy of Marketing Science
490
European Journal of Marketing
483
Journal of marketing
481
Marketing science
474
Working paper / National Bureau of Economic Research, Inc.
472
Journal of travel and tourism marketing
466
International journal of contemporary hospitality management
465
The journal of services marketing
454
European journal of marketing : EJM
447
Journal of retailing
442
The journal of brand management : an international journal
433
Journal of marketing research : JMR
431
Journal of marketing management : MM
425
Cogent business & management
423
Marketing letters : a journal of research in marketing
417
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
415
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
404
Journal of Consumer Marketing
403
Technological forecasting & social change : an international journal
388
Journal of fashion marketing and management
382
Journal of marketing communications
382
Marketing intelligence & planning
370
The service industries journal
370
Journal of international consumer marketing
368
Journal of hospitality marketing & management
361
Journal of strategic marketing
346
more ...
less ...
Source
All
ECONIS (ZBW)
127,860
Other ZBW resources
3,724
USB Cologne (EcoSocSci)
1,909
EconStor
792
RePEc
784
BASE
150
OLC EcoSci
66
USB Cologne (business full texts)
12
ArchiDok
5
more ...
less ...
Showing
1
-
10
of
135,302
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Antecedents of peripheral services cross-buying behavior
Evanschitzky, Heiner
;
Malhotra, Neeru
;
Wangenheim, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 218-224
Persistent link: https://www.econbiz.de/10011698002
Saved in:
2
Familiarity breeds contempt : perceived service and sales complacency in business-to-business relationships
Friend, Scott B.
;
Johnson, Jeff S.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10011690133
Saved in:
3
Variety for sale : mass customization or mass confusion?
Huffman, Cynthia
;
Kahn, Barbara E.
-
1998
Persistent link: https://www.econbiz.de/10000994123
Saved in:
4
Effect of sales on brand loyalty
Huang, Rui
(
contributor
);
Perloff, Jeffrey M.
(
contributor
); …
-
2006
Persistent link: https://www.econbiz.de/10003718953
Saved in:
5
Effects of sales on brand loyalty
Huang, Rui
(
contributor
);
Perloff, Jeffrey M.
(
contributor
); …
- In:
Journal of agricultural & food industrial organization
4
(
2006
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10003558370
Saved in:
6
Darauf kommt es bei
Verkauf
und Service an! : Entscheidungsprozesse vor und nach dem Automobilverkauf ; Studie
Wagner, Erwin
(
contributor
)
-
MultiPart Garantie AG <Ringsheim>
-
2006
Persistent link: https://www.econbiz.de/10003477552
Saved in:
7
Sell the brand first : how to sell your brand and create lasting customer loyalty
Stiff, Dan
-
2006
Persistent link: https://www.econbiz.de/10003244526
Saved in:
8
Loyalty or lethargy? : keeping sellers committed, not entrenched
Jelinek, Ronald
- In:
Business horizons
64
(
2021
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10012494566
Saved in:
9
Building value through sales ethics
DeTienne, Kristen Bell
;
Alessandri, Alice
;
Aleo, Alberto
; …
- In:
Journal of creating value
8
(
2022
)
1
,
pp. 10-24
Persistent link: https://www.econbiz.de/10014580991
Saved in:
10
Obsessed with surprise? : the effects of probabilistic
selling
on online consumers' repurchase intention
Sun, Yi
;
Yuan, Zihao
;
Cheng, Huiling
- In:
Journal of strategic marketing
32
(
2024
)
5
,
pp. 690-711
Persistent link: https://www.econbiz.de/10014553351
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->