The changing dynamics of passenger processes in future airport terminals resulting from pressures from both the demand and supply side are analyzed in this paper. Short and long term (beyond 2020) developments are studied following technology advances and business plans of airlines and airports....

Pedestrians are currently attracting the interest of various researchers and practitioners, particularly urban and transport planners. Analysis of the pedestrian behavior, environment and modeling has been carried out in diverse instances in the context of pedestrian planning. This paper seeks...

Purpose This research proposes how Design for Six Sigma (DFSS) provides a complementary approach for business process management (BPM) lifecycle implementation in order to address gaps identified in the current literature. Design/methodology/approach The mandatory elements of a method (MEM)...