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Since 1991, India is emerging as a key destination for marketers from across the globe. However, little work of relevance has been undertaken to understand the Indian consumers. It is believed that the Indian metropolitan consumers are fairly homogeneous in nature. In this paper, we report the...
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In the recent years, there has been an emergence of a new entity called the Distribution Sales Executive (DSE) in the telecom industry in India. A DSE is a ‘sales executive’ attached to the distributor. This leads to ambiguity in role ownership, guidance and regulations which in turn leads...
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