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The effects of unfulfilled preferential treatment and review dispersion on Airbnb guests' attitudes and behavior
Zheng, Xiaoyun; Zhang, Lu; Line, Nathaniel D.; Wei, Wei - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 7, pp. 1244-1269
Persistent link: https://www.econbiz.de/10014366191
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Service robots in my workplace : effects of employee-service robot co-work experiences on psychological empowerment
Liu, Xin; Zhang, Lu; Zhu, Tengteng - In: Journal of hospitality marketing & management 34 (2025) 2, pp. 175-203
Persistent link: https://www.econbiz.de/10015189120
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Electronic consumer-to-consumer interaction (eCCI) post a service failure : the psychological power of need for approval
Wei, Wei; Zhang, Lu; Rathjens, Bobbie; McGinley, Sean - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 7, pp. 1212-1225
Persistent link: https://www.econbiz.de/10015192436
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When social media influencer endorsement backfires : unpacking fallout from explicit endorsements across brand equity levels
Rathjens, Bobbie; Wu, Aili; Zhang, Lu; Wei, Wei - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 8, pp. 1467-1480
Persistent link: https://www.econbiz.de/10015192873
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A systematic review of contactless technologies research in hospitality and tourism during the COVID-pandemic
Rathjens, Bobbie; Gunden, Nefike; Zhang, Lu; Jain, Geetika - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 2, pp. 351-365
Persistent link: https://www.econbiz.de/10015193311
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A research on the CSR of Chinese enterprises from the perspective of human resource development
Ran, Jingliang; Zhang, Lu; Xiao, Xingzheng - 2010
Persistent link: https://www.econbiz.de/10008669006
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Ethical leadership in Chinese organizations : developing a scale
Zheng, Xiaoming; Zhu, Weichun; Yu, Haibo; Zhang, Xi; … - In: Frontiers of business research in China : selected … 5 (2011) 2, pp. 179-198
Persistent link: https://www.econbiz.de/10009156987
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Existential guilt and preferential treatment : the case of an airline upgrade
Mattila, Anna S.; Hanks, Lydia; Zhang, Lu - In: Journal of travel research : a quarterly publication of … 52 (2013) 5, pp. 591-599
Persistent link: https://www.econbiz.de/10009791051
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Corporate social responsibility, applicants’ individual traits, and organizational attraction : a person–organization fit perspective
Zhang, Lu; Gowan, Mary A. - In: Journal of business and psychology 27 (2012) 3, pp. 345-362
Persistent link: https://www.econbiz.de/10009621911
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The linkage between status-leveling symbols and work attitudes
Zhang, Lu; Morand, David A. - In: Journal of managerial psychology 29 (2014) 8, pp. 973-993
Persistent link: https://www.econbiz.de/10010433205