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A customer-centric five actor model for sustainability and service innovation
Riel, Allard C. R. van; Andreassen, Tor W.; … - In: Journal of business research : JBR 136 (2021), pp. 389-401
Persistent link: https://www.econbiz.de/10012663328
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Does organizational collectivist culture breed self-sacrificial leadership? : testing a moderated mediation model
Liu, Xin; Wen, Ji; Zhang, Lu; Chen, Yushuai - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495048
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The effect of perceived error stability, brand perception, and relationship norms on consumer reaction to data breaches
Gao, Yixing; Zhang, Lu; Wei, Wei - In: International journal of hospitality management 94 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012495061
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Pet influencer marketing appeal in hotel booking : exploring the power of message appeal and boundary conditions
Wei, Wei; Zhang, Lu; Ying, Tianyu; Zheng, Yanyan - 2025
Persistent link: https://www.econbiz.de/10015359603
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Robots make me feel more like a human! : investigating how employee-robot engagement reduces workplace depersonalization
Liu, Xin; Zhang, Lu; Lin, Zhibin; Guan, Xinhua - 2025
Persistent link: https://www.econbiz.de/10015338013
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How anthropomorphism shapes restaurant customers' consumption of plant-based meat alternatives : perceptions, attitudes, and intention to visit
Piao, Zhenxian Zoey; Wei, Wei; Zhang, Lu - 2024
Persistent link: https://www.econbiz.de/10015338579
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Rethinking value co-creation and loyalty in virtual travel communities : how and when they develop
Zhu, Tengteng; Zhang, Lu; Zeng, Chuhong; Liu, Xin - In: Journal of retailing and consumer services 69 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013401783
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Attracting Gen Z workforce : the effects of organizational social media policy
Zhong, Yun Ying; Zhang, Lu; Wei, Wei; Chang, Jerry Cha-Jan - In: Tourism review 79 (2024) 1, pp. 54-68
Persistent link: https://www.econbiz.de/10014511843
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Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu; Wei, Wei; Rathjens, Bobbie; Zheng, Yanyan - In: International journal of hospitality management 110 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
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Do we love celebrity endorsers? : the joint impacts of consumers' need for status, celebrity’s star power and image congruence on celebrity endorsement effectiveness
Yang, Wan; Zhang, Lu; Wei, Wei; Yoo, Myongjee; … - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2183-2198
Persistent link: https://www.econbiz.de/10015053327