Part A: Theoretical underpinning -- Introduction -- Impact of the financial crisis : macro-level trends -- Importance of context and industry dynamics : meso-level theoretical perspectives -- Strategic responses : key theoretical underpinnings -- Part B: Impact of the financial crisis on...

Purpose: Rapid technological advancements and the ever-increasing demand for Internet and social networking sites worldwide have increased the opportunity for extensive use and misuse of these platforms. Research and practice have typically focused on the brighter side of social networking...

Purpose: A growing number of international travellers have influenced how hotels manage their customer satisfaction reviews and ratings. This study examines the influence of knowledge sharing on employee service quality and customer satisfaction in the hotel industry. Another purpose of this...

Purpose The purpose of this paper is to analyse data from the New South Wales Government’s Pilot Programme of establishing Smart Work Hubs (SWHs) for enabling teleworking in two busy commuter corridors. The paper analyses the relationships between various firm, job and personal factors and the...