In this study we examine the experience of a single large hospital with an informal pre-litigation "complaint" process that resolves some cases outside of the legal system. The empirical results are generally consistent with an information structure where patients are poorly informed about the...

Review of substantive legal principles and economic interests of parties to complex insurance dispute that need to be addressed in reaching out-of-court resolution. Also includes detailed discussion of actual deal points that should be addressed

This article assesses predictors of payouts and non-economic damages in medical malpractice cases decided by the Spanish Supreme Court from 2006 until 2010. Medical malpractice cases can be judged in administrative or civil courts, and this distinction heavily relies on the type of hospital...