Customer Relationship Management (CRM) has become the main interest areas of researchers and practitioners, especially in the domains of Management and Information Systems (IS). Also, Customer Relationship Management is the most important tools in our era and is the integration of trust,...

E-management is a new approach that emerges as the rapid development of Internet and e-enterprise environment. This approach is an effective method for the company to win competitive advantages or core competence. E- Management decisions are likely to have an important and unique influence on...