Purpose: The purpose of this paper is to devise a efficient method for the importance analysis on Port Throughput Influence Factors. Design/methodology/approach: Neighborhood rough sets is applied to solve the problem of selection factors. First the throughput index system is established. Then,...

Purpose: There is a widespread recognition of the importance of correctly modeling service processes as an effective way to provide a comprehensive understanding of the process and to enhance the service quality to clients. Taking this into account, this paper aims to construct the logistics...