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Consumer behaviour
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Hill, Sally Rao
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Tombs, Alastair
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Li, Xuan
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Ren, Run
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Sharma, Shikha
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Burgan, Barry
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European Journal of Marketing
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Psychology & marketing
4
Australasian marketing journal
3
European journal of marketing : EJM
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
European journal of marketing
2
Industrial Management & Data Systems
2
Industrial management & data systems
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Innovative methodologies in enterprise research
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International Journal of E-Business Research (IJEBR)
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International journal of business environment : IJBE
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Journal of Services Marketing
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Journal of management & organization : journal of Australian and New Zealand Academy of Management
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Managing service quality : MSQ ; an international journal
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Advances in electronic marketing
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Applying qualitative methods to marketing management research
1
Asia Pacific Journal of Marketing and Logistics
1
Asia Pacific journal of marketing and logistics
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Emergent strategies for e-business processes, services, and implications : advancing corporate frameworks
1
International journal of bank marketing
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International journal of internet marketing and advertising : IJIMA
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Journal of Business & Industrial Marketing
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Journal of Consumer Behaviour
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Journal of retailing and consumer services
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Journal of strategic marketing
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Qualitative Market Research: An International Journal
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Service business
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The international journal of human resource management
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The journal of business & industrial marketing
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The journal of services marketing
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The service industries journal
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Young Consumers
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Young consumers : insight and ideas for responsible marketers
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ECONIS (ZBW)
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OLC EcoSci
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Other ZBW resources
13
RePEc
2
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The impact of Internet use on interfirm relationships in Australian service industries
Hill, Sally Rao
;
Perry, Chad
- In:
Applying qualitative methods to marketing management …
,
(pp. 87-104)
.
2004
Persistent link: https://www.econbiz.de/10001922777
Saved in:
2
Survival of the greenest : how evolutionary motives affect sustainability campaign message persuasiveness
Wilkie, Dean C. H.
;
Hill, Sally Rao
;
Silva, Ruhani Angana
; …
- In:
European journal of marketing
58
(
2024
)
12
,
pp. 2705-2731
Persistent link: https://www.econbiz.de/10015198444
Saved in:
3
Towards theory development for emergent e-business innovations : using convergent interviewing to explore the adoption of XBRL in Australia
Troshani, Indrit
;
Hill, Sally Rao
- In:
Emergent strategies for e-business processes, services, …
,
(pp. 205-222)
.
2009
Persistent link: https://www.econbiz.de/10003950315
Saved in:
4
The effect of accent of service employee on customer service evaluation
Hill, Sally Rao
;
Tombs, Alastair
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
6
,
pp. 649-666
Persistent link: https://www.econbiz.de/10009407380
Saved in:
5
The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10009728509
Saved in:
6
Promoting employee wellbeing and quality service outcomes : the role of HRM practices
Clarke, Marilyn Alexandra
;
Hill, Sally Rao
- In:
Journal of management & organization : journal of …
18
(
2012
)
5
,
pp. 702-713
Persistent link: https://www.econbiz.de/10009674822
Saved in:
7
Organisational capabilities for customer participation in health care service innovation
Sharma, Shikha
;
Conduit, Jodie
;
Hill, Sally Rao
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 179-188
Persistent link: https://www.econbiz.de/10010427972
Saved in:
8
Regulating mobile services : an institution-based view
Troshani, Indrit
;
Hill, Sally Rao
- In:
International journal of e-business research : an …
7
(
2011
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10008935805
Saved in:
9
Can consumers be racist? : an investigation of the effect of consumer racism on product purchase
Hill, Sally Rao
;
Paphitis, Katherine
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10008905961
Saved in:
10
The effect of service employees' accent on customer reactions
Tombs, Alastair
;
Hill, Sally Rao
- In:
European journal of marketing : EJM
48
(
2014
)
11/12
,
pp. 2051-2070
Persistent link: https://www.econbiz.de/10010461810
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