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Ensuring Service Quality for Campus Career Services Centers: A Modified SERVQUAL Scale
Engelland, Brian T.; Workman, Letty; Singh, Mandeep - In: Journal of marketing education : JME 22 (2000) 3, pp. 236-245
Persistent link: https://www.econbiz.de/10006280519
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Ensuring Service Quality for Campus Career Services Centers: A Modified SERVQUAL Scale
Engelland, Brian T.; Workman, Letty; Singh, Mandeep - In: Journal of marketing education : JME 22 (2000) 3, pp. 236-245
Persistent link: https://www.econbiz.de/10006281953
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Customer portfolio management (CPM) for improved customer relationship management (CRM) : are your customers platinum, gold, silver, or bronze?
Thakur, Ramendra; Workman, Letty - In: Journal of business research : JBR 69 (2016) 10, pp. 4095-4102
Persistent link: https://www.econbiz.de/10011553927
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The impact of comparative state-directed development on working conditions and employee satisfaction
Westover, Jonathan H. - In: Journal of management & organization : journal of … 18 (2012) 4, pp. 537-554
Persistent link: https://www.econbiz.de/10010058189
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Global shifts : changing job quality and job satisfaction determinants in socialist and post-socialist Hungary
Westover, Jonathan H. - In: International journal of social economics 37 (2010) 1/2, pp. 84-100
Persistent link: https://www.econbiz.de/10003932890
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The relationship between job satisfaction and other important individual, organizational, and social outcomes
Westover, Jonathan H. - In: Examining job satisfaction : causes, outcomes, and …, (pp. 113-129). 2010
Persistent link: https://www.econbiz.de/10009010322
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Theoretical and empirical developments in linking job quality characteristics to worker satisfaction
Westover, Jonathan H. - In: Examining job satisfaction : causes, outcomes, and …, (pp. 21-27). 2010
Persistent link: https://www.econbiz.de/10009010333
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Examining the theoretical and empirical developments and future research directions in the cross-disciplinary job satisfaction literature
Westover, Jonathan H. - In: Examining job satisfaction : causes, outcomes, and …, (pp. 11-20). 2010
Persistent link: https://www.econbiz.de/10009010334
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Comparative welfare state impacts on work quality and job satisfaction : a cross-national analysis
Westover, Jonathan H. - In: International journal of social economics 39 (2012) 7/8, pp. 503-525
Persistent link: https://www.econbiz.de/10009715981
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The impact of comparative state-directed development on working conditions and employee satisfaction
Westover, Jonathan H. - In: Journal of management & organization : journal of … 18 (2012) 4, pp. 537-554
Persistent link: https://www.econbiz.de/10009671727