Sun, Yang; Ding, Wenmei; Weng, Chen; Cheah, Isaac; Cai, … - In: Asia Pacific Journal of Marketing and Logistics 34 (2021) 9, pp. 1849-1863
Purpose: The purpose of the study is to construct a relationship model between the consumer resistance to innovation (CRI) and innovation adoption, and the study selected the customer loyalty as the moderating variable. Design/methodology/approach: Based on questionnaire survey and regression...