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I, robot, you, consumer : meas...
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"With great power comes great responsibility" : exploring the role of Corporate Digital Responsibility (CDR) for Artificial Intelligence Responsibility in Retail Service Automation (AIRRSA)
Scarpi, Daniele
;
Pantano, Eleonora
- In:
Organizational dynamics : a quarterly review of …
53
(
2024
)
2
,
pp. 1-10
Persistent link: https://www.econbiz.de/10014557677
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Competing during a pandemic? : retailers’ ups and downs during the COVID-19 outbreak
Pantano, Eleonora
;
Pizzi, Gabriele
;
Scarpi, Daniele
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 209-213
Persistent link: https://www.econbiz.de/10012257570
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Artificial intelligence and the new forms of interaction : who has the control when interacting with a chatbot?
Pizzi, Gabriele
;
Scarpi, Daniele
;
Pantano, Eleonora
- In:
Journal of business research : JBR
129
(
2021
),
pp. 878-890
Persistent link: https://www.econbiz.de/10012509759
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4
Consumers' (ir)responsible shopping during emergencies : drivers and concerns
Scarpi, Daniele
;
Pantano, Eleonora
;
Marikyan, Davit
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 791-806
Persistent link: https://www.econbiz.de/10014281105
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5
The age of tomorrow : exploring risk-taking styles in travel across generations
Pantano, Eleonora
;
Scarpi, Daniele
;
Hu, Mengyun
- In:
Contemporary Marketing Management for Tourism and …
,
(pp. 177-204)
.
2024
Persistent link: https://www.econbiz.de/10015117028
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6
When a luxury brand bursts : modelling the social media viral effects of negative stereotypes adoption leading to brand hate
Pantano, Eleonora
- In:
Journal of business research : JBR
123
(
2021
),
pp. 117-125
Persistent link: https://www.econbiz.de/10012430473
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7
The role of smart technologies in decision making : developing, supporting and training smart consumers : editorial
Pantano, Eleonora
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
15/16
,
pp. 1367-1369
Persistent link: https://www.econbiz.de/10012178631
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The role of smart technologies in decision making: developing, supporting and training smart consumers
Pantano, Eleonora
(
ed.
)
-
2019
Persistent link: https://www.econbiz.de/10012178674
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9
Humanlike service robots : a systematic literature review and research agenda
Zhang, Wenzhen
;
Slade, Emma L.
;
Pantano, Eleonora
- In:
Psychology & marketing
41
(
2024
)
12
,
pp. 3157-3181
Persistent link: https://www.econbiz.de/10015133977
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10
The rise of human-machine collaboration : managers' perceptions of leveraging artificial intelligence for enhanced B2B service recovery
Ameen, Nisreen
;
Pagani, Margherita
;
Pantano, Eleonora
; …
- In:
British journal of management
36
(
2025
)
1
,
pp. 91-109
Persistent link: https://www.econbiz.de/10015359481
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