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Customer satisfaction of e-wal...
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Relationship marketing
31,709
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31,050
Consumer behaviour
21,485
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21,249
Vertrauen
21,233
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20,575
Customer satisfaction
17,239
Kundenzufriedenheit
15,643
Betriebliches Informationssystem
10,860
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9,883
Service quality
9,102
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8,892
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8,521
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8,447
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6,930
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6,882
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6,215
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5,733
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5,100
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4,898
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4,878
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4,721
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4,396
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4,371
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4,368
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4,340
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4,338
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4,216
Lieferantenmanagement
4,126
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4,124
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4,124
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4,116
trust
3,996
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3,859
Brand management
3,701
Markenführung
3,680
Information system
3,346
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3,173
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Homburg, Christian
152
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148
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117
Sarstedt, Marko
115
Huber, Frank
95
Kumar, V.
91
Fehr, Ernst
85
Scheer, August-Wilhelm
76
Svensson, Göran
76
Bauer, Hans H.
74
Dwivedi, Yogesh K.
74
Guiso, Luigi
73
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73
Güth, Werner
72
Verhoef, Peter C.
70
Becker, Jörg
66
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66
Falk, Armin
64
Ockenfels, Axel
64
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63
Hair, Joseph F.
62
Bjørnskov, Christian
61
Mittal, Vikas
59
Gil Saura, Irene
58
Henseler, Jörg
58
Law, Rob
58
Torgler, Benno
57
Piller, Frank T.
56
Sabatini, Fabio
56
Stauss, Bernd
54
Krcmar, Helmut
53
Zingales, Luigi
53
Karjaluoto, Heikki
52
Sutter, Matthias
52
Usman, Osly
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51
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51
Gambacorta, Leonardo
51
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OECD
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Information Resources Management Association
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Edward Elgar Publishing
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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Max-Planck-Institut für Ökonomik <Jena> / Abteilung Strategische Interaktion
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Tilburg University, Center for Economic Research
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Gesellschaft für Informatik
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Economics Institute for Research (SIR), Handelshögskolan i Stockholm
12
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
12
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International journal of hospitality management
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Industrial marketing management : the international journal for industrial and high-tech firms
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Technological forecasting & social change : an international journal
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Tourism management : research, policies, practice
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The journal of business & industrial marketing
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Cogent business & management
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International journal of contemporary hospitality management
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Journal of Services Marketing
287
Journal of travel and tourism marketing
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Asia Pacific journal of marketing and logistics
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Journal of the Academy of Marketing Science
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Journal of hospitality marketing & management
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Psychology & marketing
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NBER working paper series
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European Journal of Marketing
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Journal of strategic marketing
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Finance research letters
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Management science : journal of the Institute for Operations Research and the Management Sciences
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International journal of production economics
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Gabler Edition Wissenschaft
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Journal of business ethics : JOBE
207
International Journal of Bank Marketing
205
Discussion paper series / IZA
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
198
Journal of economic behavior & organization : JEBO
196
International journal of electronic customer relationship management : IJECRM
191
Springer eBook Collection
190
Europäische Hochschulschriften / 5
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Journal of marketing
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IZA Discussion Papers
185
Journal of service research : JSR
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Journal of Business & Industrial Marketing
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ECONIS (ZBW)
89,037
Other ZBW resources
3,541
RePEc
3,113
USB Cologne (EcoSocSci)
2,081
EconStor
1,503
BASE
308
USB Cologne (business full texts)
227
OLC EcoSci
67
ArchiDok
7
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Showing
1
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10
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99,884
Sort
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date (newest first)
date (oldest first)
1
Information system continuance usage : moderating role of habit
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of business information systems : …
26
(
2017
)
2
,
pp. 166-184
Persistent link: https://www.econbiz.de/10011856438
Saved in:
2
An empirical examination of consumer post-adoption of mobile banking
Hamouda, Manel
;
Tabbane, Rym Srarfi
- In:
International journal of business information systems : …
48
(
2025
)
3
,
pp. 283-303
Persistent link: https://www.econbiz.de/10015376286
Saved in:
3
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
Saved in:
4
An investigation of users' continuance intention toward mobile banking applications
Bouhlel, Olfa
;
Mzoughi, Mohamed Nabil
- In:
International journal of business
29
(
2024
)
1
,
pp. 109-134
Persistent link: https://www.econbiz.de/10014554266
Saved in:
5
Investigating factors of loyalty intention among m-banking users : an integrated model
Thuy Dung Pham Thi
- In:
International journal of procurement management
22
(
2025
)
2
,
pp. 261-280
Persistent link: https://www.econbiz.de/10015398342
Saved in:
6
Delivering
trust
: how food safety performance drives loyalty across the online ordering journey
Hoyos Vallejo, Carlos Arturo
;
Chinelato, Flavia Braga
- In:
International journal of quality & reliability management
42
(
2025
)
1
,
pp. 107-121
Persistent link: https://www.econbiz.de/10015202653
Saved in:
7
Customer acceptability towards AI-enabled digital banking : a PLS-SEM approach
Bharti, Swaraj S.
;
Prasad, Kanika
;
Sudha, Shwati
; …
- In:
Journal of financial services marketing
28
(
2023
)
4
,
pp. 779-793
Persistent link: https://www.econbiz.de/10014479175
Saved in:
8
Examining the moderating role of personality traits in the relationship between brand
trust
and brand loyalty
Menidjel, Choukri
;
Benhabib, Abderrezzak
;
Bilgihan, Anil
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 631-649
Persistent link: https://www.econbiz.de/10011801141
Saved in:
9
Factors that influence customer
trust
and satisfaction in mobile banking : a problematization approach
Geebren, Ahmed
;
Jabbar, Abdul
- In:
International journal of e-business research : an …
17
(
2021
)
3
,
pp. 66-82
Persistent link: https://www.econbiz.de/10012605288
Saved in:
10
Impact of relational benefits on
trust
in the Asian context : alternative model testing with satisfaction as a mediator and relationship age as a moderator
Fatima, Johra Kayeser
;
Di Mascio, Rita
;
Johns, Raechel
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 443-453
Persistent link: https://www.econbiz.de/10011970142
Saved in:
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