Cities have a big influence on a country's economic and social growth. However, India's present infrastructure is collapsing under the weight of an exponentially growing population. To meet this challenge, India will need to discover better ways to manage complexities, cut costs, raise...

Purpose – The paper aims to describe a novel framework for service design to achieve the overall goal of sustainability and to characterize it while exploring the benefit of doing so for both sustainability and service. This novel framework also proposes new opportunities for...

Purpose – The authors aim to describe the mutual perspectives of sustainability and service science and characterize them for the design and development of more sustainable services and to promote an overall shift toward sustainability. Design/methodology/approach – The paper presents a...

Sustainability is a measure of the capacity of a certain process or state in any system to balance the needs of the present without compromising the ability of future generations to meet their own needs. One of the main challenges of sustainability is translating theory into action in the form...

Facing rising energy costs and the heightened awareness of environmental issues expressed by society and encapsulated in regulations, sustainability is a major requirement for designing and operating future service systems. In addition, sustainability serves as a key driver for profitable...

There have been many attempts during the history of applied ethics that have tried to develop a theory of moral reasoning. The goal of this paper is to explicate one aspect of the debate between various attempts of offering a specific method for resolving moral dilemmas. We contrast two kinds of...